Privacy Notice

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This privacy notice discloses the privacy practices for Courage Within Therapy. This notice applies solely to information collected through this website and through direct communication with our practice. It will inform you of the following:

• Information collected through the website and contact forms

• How your information is used and protected

• SMS consent and communication practices

• Your rights and choices regarding your information

Website – Contact Us Form (SMS Consent)

If you provide your phone number through our website, you may be asked to consent to receive SMS communications. SMS consent is voluntary and is used solely for purposes related to your care or inquiry.

Information Collected

We may collect personal information including, but not limited to:

• Name

• Email address

• Phone number

• Message content or inquiry details

This information is collected when you submit a form, request services, or communicate directly with our practice.

Use and Protection of Information

Your information is used exclusively to:

• Respond to inquiries

• Provide therapy-related services

• Send appointment reminders

• Communicate regarding scheduling, follow-ups, or billing matters

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

SMS Privacy Statement

Mobile opt-in, SMS consent, and phone numbers will not be shared with third parties and affiliates for marketing purposes.

Terms & Conditions –

 

SMS Disclosure

1. SMS Consent Communication

Phone numbers collected as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from Courage Within Therapy, you may receive messages related to:

• Appointment reminders

• Follow-up communications

• Billing or scheduling inquiries

Example Message:
“Hello, this is a reminder of your upcoming appointment with Courage Within Therapy on [Date] at [Time]. Reply STOP to opt out at any time.”

3. Message Frequency

Message frequency may vary based on your care or communication needs. You may receive up to 2 SMS messages per week per client.

4. Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan.

5. Opt-In Methods

You may opt in to receive SMS messages by:

• Submitting a form on our website

• Providing verbal consent during a conversation

• Completing a written or paper consent form

6. Opt-Out

You may opt out of SMS communications at any time by replying STOP to any message or by contacting us directly.

7. Help

Reply HELP for assistance or contact us through our website for additional support.

8. Standard Messaging Disclosure

• Message and data rates may apply

• Message frequency may vary

• Reply STOP to opt out

• Reply HELP for assistance